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Original: /home/solaya/Downloads/OFH/msgs/25-06-19 2nd Installment-20250904T073821Z-1-001/25-06-19 2nd Installment/32782_Installment_No._2B_March_16-20_Email__249_/FW_ Questions about Redmond_gov_TeenServices content.msg
Relative: 25-06-19 2nd Installment-20250904T073821Z-1-001/25-06-19 2nd Installment/32782_Installment_No._2B_March_16-20_Email__249_/FW_ Questions about Redmond_gov_TeenServices content.msg
Size: 148992 bytes
Modified: 2025-05-28 06:32:00
Hash: 1f39f655a51d19ff9abb5c2e590b4046
===================

From: Zach Houvener
To: Brant DeLarme <bdelarme@redmond.gov>; Brittany Pratt <bpratt@redmond.gov>
Subject: FW: Questions about Redmond.gov/TeenServices content
Date: 2025-03-20 12:49:38.022813-10:00

Thoughts on the below? I’m honestly divided. 

 

Zach Houvener (he/him/his)

Deputy Parks Director, City of Redmond

  425-556-2306    zhouvener@redmond.gov <mailto:zhouvener@redmond.gov>      www.redmond.gov <http://www.redmond.gov/> 

MS:4NPK • 15670 NE 85th St • PO Box 97010 • Redmond, WA 98073-9710

 <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fcityofredmond&data=05%7C02%7Czhouvener%40redmond.gov%7C58543e06a6e54516f64e08dcc87db6b2%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638605689470866284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=Fgurvf2ERUi%2FrbmxH2Z3wSzPEIGVL8tIDvqjV9nriAg%3D&reserved=0>  <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Fcityofredmond&data=05%7C02%7Czhouvener%40redmond.gov%7C58543e06a6e54516f64e08dcc87db6b2%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638605689470871896%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=V4lR%2FmaYiv%2B5mZfLvGjCtudufY80kN%2BZy2jybmHF4hI%3D&reserved=0>   <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.instagram.com%2Fcityofredmond&data=05%7C02%7Czhouvener%40redmond.gov%7C58543e06a6e54516f64e08dcc87db6b2%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638605689470877368%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=PQVXBPet2I2AK1%2B6S8j439NwkJ%2Bbq7Psg1d0En0CpJ4%3D&reserved=0>   <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtube.com%2Fcityofredmond&data=05%7C02%7Czhouvener%40redmond.gov%7C58543e06a6e54516f64e08dcc87db6b2%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638605689470882962%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=PJv038o4lA6abkmOhGREePMytghxkxd9khPzMlBnsUY%3D&reserved=0> 

Notice of Public Disclosure: This e-mail account is public domain. Any correspondence from or to this e-mail account is a public record. Accordingly, this e-mail, in whole or in part, may be subject to disclosure pursuant to RCW 42.56, 

regardless of any claim of confidentiality or privilege asserted by an external party.

 

 

 

 

From: Aileen Dinh <adinh@stephersonassociates.com> 
Sent: Tuesday, March 18, 2025 3:38 PM
To: Zach Houvener <zhouvener@redmond.gov>
Cc: Hannah Rudin <hrudin@stephersonassociates.com>; Darcy Edmunds <dedmunds@stephersonassociates.com>
Subject: RE: Questions about Redmond.gov/TeenServices content

 

External Email Warning! Use caution before clicking links or opening attachments.

 

Hi Zach,

 

After yesterday’s team meeting, our team has been reviewing our draft content and FAQs alongside the current FAQs on the Teen Services page, and we have some thoughts that we’d like your input on. 

 

The Teen Services site currently includes a large number of FAQs addressing the OFH transition. If we were to integrate our current content and FAQs, we’re concerned that the OFH transition information may overwhelm our information on project engagement and confuse visitors that are looking to learn more about our engagement efforts. Loreen had also provided direction yesterday about having a clear delineation between the two projects by posting future updates and announcements about the OFH transition in a location that’s separate from the Teen Services page.

 

With this in mind, is it possible for us to consider moving the current OFH transition content onto a separate webpage and dedicate the Teen Services page to our engagement content on 3/28? Having separate sites will allow us to better direct community members to the information that they are looking for and more clearly delineate the two efforts. If we were to continue using the Teen Services page to communicate both projects, we would suggest creating separate sections within the page for teen services engagement content/FAQs and the OFH transition content/FAQs.

 

Thanks for your consideration, and let us know what direction we should take. We can adjust our draft content and FAQs accordingly.

 

Aileen

 

 

Aileen Dinh (she/they)

Associate

Stepherson & Associates Communications

c. 425.476.7441

 

From: Aileen Dinh 
Sent: Friday, March 14, 2025 11:32 AM
To: Zach Houvener <zhouvener@redmond.gov <mailto:zhouvener@redmond.gov> >
Cc: Hannah Rudin <hrudin@stephersonassociates.com <mailto:hrudin@stephersonassociates.com> >; Darcy Edmunds <DEdmunds@stephersonassociates.com <mailto:DEdmunds@stephersonassociates.com> >
Subject: RE: 3/17 Redmond OFH Agenda and Clarifying Questions

 

Thanks, Zach – your clarification was helpful! I’ll send the agenda out to the team.

 

Best,

Aileen

 

 

Aileen Dinh (she/they)

Associate

Stepherson & Associates Communications

c. 425.476.7441

 

From: Zach Houvener <zhouvener@redmond.gov <mailto:zhouvener@redmond.gov> > 
Sent: Friday, March 14, 2025 11:24 AM
To: Aileen Dinh <adinh@stephersonassociates.com <mailto:adinh@stephersonassociates.com> >
Cc: Hannah Rudin <hrudin@stephersonassociates.com <mailto:hrudin@stephersonassociates.com> >; Darcy Edmunds <DEdmunds@stephersonassociates.com <mailto:DEdmunds@stephersonassociates.com> >
Subject: RE: 3/17 Redmond OFH Agenda and Clarifying Questions

 

Hi Aileen, 

 

I left some comments in red below. Thanks! 

 

Zach Houvener (he/him/his) 

Deputy Parks Director, City of Redmond 

  425-556-2306    zhouvener@redmond.gov <mailto:zhouvener@redmond.gov>      www.redmond.gov <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dredmond.gov%26u%3DaHR0cDovL3d3dy5yZWRtb25kLmdvdi8%3D%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3DR2xac1ptTE5Bckx0V0Z0OG5SdkNqYXZqUFdYejgvZ3dPcWJDZHZqcDh1QT0%3D%26h%3D37a993ac7c0f4ca193e8d5faa8da4b71%26s%3DAVNPUEhUT0NFTkNSWVBUSVYfqcyoQnENsfGc8pY_j8S23snrMM8Xml-9WrmuS6qgog&data=05%7C02%7Czhouvener%40redmond.gov%7Ced260ece6f9541b3302308dd666d8275%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638779342999937211%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=c6qh%2BCN8JgvZJwqSOOw9ulKQrDBJ5px5HT0CUFSFlts%3D&reserved=0>  

MS:4NPK • 15670 NE 85th St • PO Box 97010 • Redmond, WA 98073-9710 

 <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dfacebook.com%26u%3DaHR0cDovL3d3dy5mYWNlYm9vay5jb20vY2l0eW9mcmVkbW9uZA%3D%3D%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3Da2ZlNXhuWmhSWVpDSitQeWxkbjVIZW9GRG1Sc0R4TmZkZFlxdXJ1ODVRTT0%3D%26h%3D37a993ac7c0f4ca193e8d5faa8da4b71%26s%3DAVNPUEhUT0NFTkNSWVBUSVYfqcyoQnENsfGc8pY_j8S23snrMM8Xml-9WrmuS6qgog&data=05%7C02%7Czhouvener%40redmond.gov%7Ced260ece6f9541b3302308dd666d8275%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638779342999961180%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=BFlEO0QGvv91HUZNuaM8uqVP7zJ5FCCjP2C3PmU50FM%3D&reserved=0>  <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dtwitter.com%26u%3DaHR0cDovL3d3dy50d2l0dGVyLmNvbS9jaXR5b2ZyZWRtb25k%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3DL3cvbUpLQ1RwTDlHMFNDRWNWWjMwVkU3WHlSYkFlQXYrRXVIY2J4Rm1MND0%3D%26h%3D37a993ac7c0f4ca193e8d5faa8da4b71%26s%3DAVNPUEhUT0NFTkNSWVBUSVYfqcyoQnENsfGc8pY_j8S23snrMM8Xml-9WrmuS6qgog&data=05%7C02%7Czhouvener%40redmond.gov%7Ced260ece6f9541b3302308dd666d8275%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638779342999978150%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=3wbyF6S14fx6zATrAEKnyobEyrDhEWaT3%2BQmruaXtHA%3D&reserved=0>   <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dinstagram.com%26u%3DaHR0cDovL3d3dy5pbnN0YWdyYW0uY29tL2NpdHlvZnJlZG1vbmQ%3D%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3DemRsQ0djNjdsR2J1c3piSU45NkN2T1dSbUZwYUxSMGo5UTNETW1FbC9zbz0%3D%26h%3D37a993ac7c0f4ca193e8d5faa8da4b71%26s%3DAVNPUEhUT0NFTkNSWVBUSVYfqcyoQnENsfGc8pY_j8S23snrMM8Xml-9WrmuS6qgog&data=05%7C02%7Czhouvener%40redmond.gov%7Ced260ece6f9541b3302308dd666d8275%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638779342999990577%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=DE5c9divCjwHpwAlBjSZe3cleUsd6TCt1h7n8Vf8eE8%3D&reserved=0>   <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dyoutube.com%26u%3DaHR0cDovL3d3dy55b3V0dWJlLmNvbS9jaXR5b2ZyZWRtb25k%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3DUVVhUVhLUldzYk80N1hNeVJCb2h4TnN4MlRyWjYvd2lHdHVGL0hzSHB2MD0%3D%26h%3D37a993ac7c0f4ca193e8d5faa8da4b71%26s%3DAVNPUEhUT0NFTkNSWVBUSVYfqcyoQnENsfGc8pY_j8S23snrMM8Xml-9WrmuS6qgog&data=05%7C02%7Czhouvener%40redmond.gov%7Ced260ece6f9541b3302308dd666d8275%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638779343000002483%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=5CvG7wXoUzif0nq2mQVk8ZByjwfUwG138JZP5LDbIfI%3D&reserved=0>  

Notice of Public Disclosure: This e-mail account is public domain. Any correspondence from or to this e-mail account is a public record. Accordingly, this e-mail, in whole or in part, may be subject to disclosure pursuant to RCW 42.56, 

regardless of any claim of confidentiality or privilege asserted by an external party. 

 

 

 

 

From: Aileen Dinh <adinh@stephersonassociates.com <mailto:adinh@stephersonassociates.com> > 
Sent: Thursday, March 13, 2025 4:44 PM
To: Zach Houvener <zhouvener@redmond.gov <mailto:zhouvener@redmond.gov> >
Cc: Hannah Rudin <hrudin@stephersonassociates.com <mailto:hrudin@stephersonassociates.com> >; Darcy Edmunds <dedmunds@stephersonassociates.com <mailto:dedmunds@stephersonassociates.com> >
Subject: 3/17 Redmond OFH Agenda and Clarifying Questions 

 

External Email Warning! Use caution before clicking links or opening attachments. 

 

Hi Zach, 

 

Here is the draft agenda for the 3/17 Redmond core team check-in for your review and comments: 2025_0317 Redmond Teen Services Outreach Check-In Agenda.docx <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dsharepoint.com%26u%3DaHR0cHM6Ly9yZWRtb25kZ292LnNoYXJlcG9pbnQuY29tLzp3Oi9yL3NpdGVzL1BBUktTLUNvbW11bml0eUNlbnRlck91dHJlYWNoL1NoYXJlZCUyMERvY3VtZW50cy9HZW5lcmFsL1MlMjZBJTIwRm9sZGVyLzElMjAtJTIwQWdlbmRhcy8yMDI1XzAzMTclMjBSZWRtb25kJTIwVGVlbiUyMFNlcnZpY2VzJTIwT3V0cmVhY2glMjBDaGVjay1JbiUyMEFnZW5kYS5kb2N4P2Q9d2FmMGUwYTFjYzI4MzQwNTNhMTU3MDM4ZGNiZGM5NTFkJmNzZj0xJndlYj0xJmU9VXZYR0Rl%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3DUVlvV2NrTldPR2NxSlc3STlVdTY2RFIwbFFmelFCdFdnZG10TGpVS2tFbz0%3D%26h%3D37a993ac7c0f4ca193e8d5faa8da4b71%26s%3DAVNPUEhUT0NFTkNSWVBUSVYfqcyoQnENsfGc8pY_j8S23snrMM8Xml-9WrmuS6qgog&data=05%7C02%7Czhouvener%40redmond.gov%7Ced260ece6f9541b3302308dd666d8275%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638779343000014132%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KErnddL1Se39DOp0oiOjEqe0QPUxLLW4Y%2F6l8GqzEns%3D&reserved=0>  – Looks good, feel free to send out. 

 

We also had several questions regarding the web content, notifications, and public events tabling. Let us know if you can help clarify or if it would be good to discuss with the team on Monday. 

 

*	Redmond.gov/TeenServices content: 

	*	Will the content and FAQs on the teen services engagement process that S&A has drafted for the Redmond.gov/TeenServices page be added to the content about the teen programming transition currently on the site? If it will be added, we will remove from our draft content any mentions of the teen programming transition, in addition to removing any redundant FAQs due to the existing messaging and FAQs addressing the engagement process. – Let’s discuss as a group on Monday, but my thought is that we would remove current text and replace with S&A’s drafted content when it goes live on March 28. FAQ’s should not be duplicative but I lean towards keeping our current FAQs and adding additional FAQs that S&A has drafted. 

*	News release content: 

	*	Does Brittany need to review the draft news release content before it is finalized? Brittany is out of office until 3/19 so if you have it ready to go then we could make it work with Zach, Loreen and Brant to review before going out. Brant noted that we would need the draft news release content on 3/17, but that the deadline can be flexible. Let us know if we should extend the deadline to have Brittany’s review. 
	*	How should Loreen be looped in for review of all public-facing content – should we send draft content to yourself, Brittany, Brant, and Loreen for review all at once, or will you help to coordinate Loreen’s review after the core team is able to make comments and edits? I will help keep Loreen appraised of all reviews after Brittany, Brant, Zach have the initial review. 

*	Public events tabling coordination: 

	*	We have a number of questions to help us coordinate public events tabling regarding staff, registration, and materials. Would it be better to hold this conversation when Brittany is back in the office? Yes, lets have this conversation when Brittany is back as she will be the one coordinating. 

 

Thanks, 

Aileen 

 

 



Aileen Dinh (she/they) 

Associate 

Stepherson & Associates Communications 

c. 425.476.7441
www.stephersonassociates.com <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dstephersonassociates.com%26u%3DaHR0cDovL3N0ZXBoZXJzb25hc3NvY2lhdGVzLmNvbS8%3D%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3Da3pjbWNSc29EY3NrbHNpSHdaajJQOHBKOUo4ZzJMUnRrNXUzMElaZHFZaz0%3D%26h%3D37a993ac7c0f4ca193e8d5faa8da4b71%26s%3DAVNPUEhUT0NFTkNSWVBUSVYfqcyoQnENsfGc8pY_j8S23snrMM8Xml-9WrmuS6qgog&data=05%7C02%7Czhouvener%40redmond.gov%7Ced260ece6f9541b3302308dd666d8275%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638779343000025802%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=cc%2F%2F4atN5f0NMEBrymDNtk9wAJQx%2Bkf9V9%2BQGL8Dzrw%3D&reserved=0>  

 

 



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