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Original: /home/solaya/Downloads/OFH/msgs/Installment_No._4_Email_Feb_16-28__292_/Fw_ Teen Center Observations 3_20 (14).msg
Relative: Installment_No._4_Email_Feb_16-28__292_/Fw_ Teen Center Observations 3_20 (14).msg
Size: 199680 bytes
Modified: 2025-04-22 10:01:03
Hash: aac57056224ec5b3027b1bdec27957a9
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From: Loreen Hamilton <lhamilton@redmond.gov>
To: Malisa Files <mfiles@REDMOND.GOV>; Angela Birney <abirney@redmond.gov>
Subject: Fw: Teen Center Observations 3/20
Date: 2025-03-21 07:17:41.822863-10:00

Hi there -

Please see below for your awareness. Staff is responding well. 

Let me know if you would like to discuss. 

Loreen

Get Outlook for iOS <https://aka.ms/o0ukef> 
________________________________

From: Zach Houvener <zhouvener@redmond.gov>
Sent: Friday, March 21, 2025 9:57:02 AM
To: Loreen Hamilton <lhamilton@redmond.gov>
Cc: Brittany Pratt <bpratt@redmond.gov>
Subject: FW: Teen Center Observations 3/20 
 

FYI. I’m going to call and chat with Erica on ways our staff can mitigate the swirl, but wanted to forward this over for awareness. 

 

Zach Houvener (he/him/his)

Deputy Parks Director, City of Redmond

  425-556-2306    zhouvener@redmond.gov <mailto:zhouvener@redmond.gov>      www.redmond.gov <http://www.redmond.gov/> 

MS:4NPK • 15670 NE 85th St • PO Box 97010 • Redmond, WA 98073-9710

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Notice of Public Disclosure: This e-mail account is public domain. Any correspondence from or to this e-mail account is a public record. Accordingly, this e-mail, in whole or in part, may be subject to disclosure pursuant to RCW 42.56, 

regardless of any claim of confidentiality or privilege asserted by an external party.

 

 

 

 

From: Zach Houvener 
Sent: Friday, March 21, 2025 9:55 AM
To: Erica Chua <echua@redmond.gov>
Subject: RE: Teen Center Observations 3/20

 

Hi Erica, 

 

Thanks for the heads up and drafting the emails. 

 

1.	For now, I would hold off on sending the individual email to the adult who visited OFH. If they come back to OFH, you’ve appropriately detailed next steps for staff (if they display similar actions) including highlighting prohibited behavior that would go against our  Code of Conduct <https://redmondgov.sharepoint.com/sites/ParksSecured/Shared%20Documents/Forms/AllItems.aspx?FolderCTID=0x012000F859AB615A818F44A57FF3E7EEE481BB&id=%2fsites%2fParksSecured%2fShared+Documents%2fFacility+Code+of+Conduct%2fFacility+Code+of+Conduct+-+May+2024+-+11+X+17.pdf&parent=%2fsites%2fParksSecured%2fShared+Documents%2fFacility+Code+of+Conduct&xsdata=MDV8MDJ8bGhhbWlsdG9uQHJlZG1vbmQuZ292fDdjMjY3OGZjMDMwMTRlMjlkNWJjMDhkZDY4OTk2NmY1fGNiODk0ZDA3MzU1ZjQ5NWZiOWMxYTJhNmQ4NGE3NDY4fDB8MHw2Mzg3ODE3MzAyNTAzOTQwMjd8VW5rbm93bnxUV0ZwYkdac2IzZDhleUpGYlhCMGVVMWhjR2tpT25SeWRXVXNJbFlpT2lJd0xqQXVNREF3TUNJc0lsQWlPaUpYYVc0ek1pSXNJa0ZPSWpvaVRXRnBiQ0lzSWxkVUlqb3lmUT09fDB8fHw%3d&sdata=WTVRMVlaNDA0b2IzU1BMN3JpRW9ieWNJSEFzaVVkV0x2NXk0ZE9VajdTQT0%3d> . In this case:

1.) Do not engage in behavior or conduct that endangers yourself or others, is disruptive or disorderly, damages or defaces property, or soils furniture or other fixtures in the facility.

7.) Do not attempt to gain funds or other resources, or conduct unauthorized business and/or advertise in City facilities or property.

 

Per our Protocols for Code of Conduct Enforcement, if they are not listening to staff then the following progressive discipline should be followed:

a.	Verbal Warning
b.	Suspension of the right-to-participate in some or all recreation activities or facilities for a period of time to be determined by Staff
c.	Permanent expulsion from a program or facility

2.	The email to staff looks good. Feel free to attach this email as well when you send to staff.  

 

Thanks,

 

Zach Houvener (he/him/his)

Deputy Parks Director, City of Redmond

  425-556-2306    zhouvener@redmond.gov <mailto:zhouvener@redmond.gov>      www.redmond.gov <http://www.redmond.gov/> 

MS:4NPK • 15670 NE 85th St • PO Box 97010 • Redmond, WA 98073-9710

 <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fcityofredmond&data=05%7C02%7Clhamilton%40redmond.gov%7C7c2678fc03014e29d5bc08dd689966f5%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638781730250403041%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=2A5Zyc%2BococoLGvqmzWk2%2FStzjRsZBhD%2FincVPuJKVU%3D&reserved=0>  <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Fcityofredmond&data=05%7C02%7Clhamilton%40redmond.gov%7C7c2678fc03014e29d5bc08dd689966f5%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638781730250414574%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=iXFFMZBC1GSt5bAm%2F8ZvDfn2RkYMNImPA4841jfQ1Ag%3D&reserved=0>   <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.instagram.com%2Fcityofredmond&data=05%7C02%7Clhamilton%40redmond.gov%7C7c2678fc03014e29d5bc08dd689966f5%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638781730250425828%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=DBQCLIX9PJC8v4nDzViYFr22AGlZgUaIagBfFv%2FZw34%3D&reserved=0>   <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtube.com%2Fcityofredmond&data=05%7C02%7Clhamilton%40redmond.gov%7C7c2678fc03014e29d5bc08dd689966f5%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638781730250439385%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=kuKulgvpoAt77xXzjeBct7L3Z8pNMBmqtkb%2FSRoR7CU%3D&reserved=0> 

Notice of Public Disclosure: This e-mail account is public domain. Any correspondence from or to this e-mail account is a public record. Accordingly, this e-mail, in whole or in part, may be subject to disclosure pursuant to RCW 42.56, 

regardless of any claim of confidentiality or privilege asserted by an external party.

 

 

 

 

From: Erica Chua <echua@redmond.gov <mailto:echua@redmond.gov> > 
Sent: Friday, March 21, 2025 9:31 AM
To: Zach Houvener <zhouvener@redmond.gov <mailto:zhouvener@redmond.gov> >
Subject: FW: Teen Center Observations 3/20

 

Hi Zach,

 

Please see the email below from Tory, we had an adult relative of one of the teens at OFH come into the building to rally teens around “saving the teen center.”  This adult left immediately when asked by staff and staff did not distribute the email address.  There was no confrontation or inappropriate behavior, however I was planning to follow up via email to share that City of Redmond facilities and programs are not the appropriate venue to solicit support and that we will have a public comment opportunity through the council process.  Below is an email I drafted, I wanted to get your thoughts before I send.

 

Hello,

It was brought to my attention that you visited the Old Firehouse Teen Center last night to share plans to "save the teen center." Please be aware that city facilities and teen program spaces are not appropriate venues for garnering support for your movement.

To provide some background, teen programs are being relocated following comprehensive facility assessments of the Old Firehouse Teen Center. The building has served the community well for 73 years, but it now faces significant long-term challenges that go beyond routine maintenance. This relocation is a proactive step to ensure that teen services continue uninterrupted while the community explores options for the building's future. No decisions have been made about the building's future, and that will be determined through a public process with City Council, which will include opportunities for public comment.

Please understand that city facilities, including the Old Firehouse, are not suitable venues for promoting support for the future of the building. We respectfully ask that you do not solicit teen participation or engage in any advocacy efforts during teen programming or at facility venues. Should you return to any city facility for such purposes, staff will kindly ask you to leave.

Thank you for your understanding.

In addition, I want to be sure staff is clear on their role when an issue such as this arises.  I was simply going to share the following with staff:


              Dear Staff,

It has come to my attention that an adult came into the Old Fire House last night, discussing their plans to "save the teen center" in light of the upcoming transition of teen services from the building. I understand that this topic can elicit strong emotions, and it's possible we may encounter more community members reaching out to teens regarding this issue.  As a reminder, City of Redmond facilities is not an appropriate venue to solicit involvement for teens in such a campaign, and they should be asked to leave as it is against the City of Redmond Code of Conduct to conduct unauthorized business on City property.

Thank you for staying calm and handling the situation by requesting that the individual leave the facility. Your professionalism is greatly appreciated.

As a reminder, we ask that all staff continue to uphold the City of Redmond Code of Conduct and ensure that all community members adhere to the same standards. If anyone has questions about the future of teen programming or the Old Fire House building, please direct them to our website at redmond.gov/teenservices.

For your reference, below are helpful internal communication resources:

        Internal Communication Resources:

*       Staff Communications  Talking Points <https://redmondgov.sharepoint.com/:b:/s/ParksSecured/EcQy5p0AY1lMlNi7HNCb2-0BiYkmZ-IHJGMASp79b618Zg?xsdata=MDV8MDJ8bGhhbWlsdG9uQHJlZG1vbmQuZ292fDdjMjY3OGZjMDMwMTRlMjlkNWJjMDhkZDY4OTk2NmY1fGNiODk0ZDA3MzU1ZjQ5NWZiOWMxYTJhNmQ4NGE3NDY4fDB8MHw2Mzg3ODE3MzAyNTA0NTc1OTR8VW5rbm93bnxUV0ZwYkdac2IzZDhleUpGYlhCMGVVMWhjR2tpT25SeWRXVXNJbFlpT2lJd0xqQXVNREF3TUNJc0lsQWlPaUpYYVc0ek1pSXNJa0ZPSWpvaVRXRnBiQ0lzSWxkVUlqb3lmUT09fDB8fHw%3d&sdata=NGZxZzFFTWluOE1yL1kxeDd5YmptblVMOG1wTXVIMVpJd0wvaGJ2bmMvWT0%3d>  

*        Frequently Asked Questions <https://redmondgov.sharepoint.com/:b:/s/ParksSecured/ETEFNu4FFO9PoigtJXl8YUwBWE-WIhBGxe6PEXdCtrQ4yw?xsdata=MDV8MDJ8bGhhbWlsdG9uQHJlZG1vbmQuZ292fDdjMjY3OGZjMDMwMTRlMjlkNWJjMDhkZDY4OTk2NmY1fGNiODk0ZDA3MzU1ZjQ5NWZiOWMxYTJhNmQ4NGE3NDY4fDB8MHw2Mzg3ODE3MzAyNTA0NzAzMTZ8VW5rbm93bnxUV0ZwYkdac2IzZDhleUpGYlhCMGVVMWhjR2tpT25SeWRXVXNJbFlpT2lJd0xqQXVNREF3TUNJc0lsQWlPaUpYYVc0ek1pSXNJa0ZPSWpvaVRXRnBiQ0lzSWxkVUlqb3lmUT09fDB8fHw%3d&sdata=U213Z3pQZjY3dUFFTE1XRnAwVGk0NkUwUnNnZGRrZ2J0RzVrM3BIWFlkYz0%3d>  

*       Links to the official news release <https://www.redmond.gov/CivicAlerts.aspx?AID=2440>  and website <https://www.redmond.gov/2262/Teen-Services> 

Please let me know if you have any questions.

 

 

Once you have reviewed these emails if they are okay to send I will get them out to the adult that shared their email address and teen center staff.

 

Thanks!

 

 

 

Erica Chua (she/her/hers)

Recreation Manager, City of Redmond



  425-556-2311

  425-556-2300

  echua@redmond.gov <mailto:echua@redmond.gov> 

  www.redmond.gov/Register

MS:4NPK • 15670 NE 85th St • Redmond, WA 98052

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Notice of Public Disclosure: This e-mail account is public domain. Any correspondence from or to this e-mail account is a public record. Accordingly, this e-mail, in whole or in part, may be subject to disclosure pursuant to RCW 42.56, regardless of any claim of confidentiality or privilege asserted by an external party.

 

 

 

 

 

 

 

From: Tory Watson <twatson@redmond.gov <mailto:twatson@redmond.gov> > 
Sent: Thursday, March 20, 2025 8:44 PM
To: Erica Chua <echua@redmond.gov <mailto:echua@redmond.gov> >; Jeff Hagen <JHAGEN@REDMOND.GOV <mailto:JHAGEN@REDMOND.GOV> >
Subject: Teen Center Observations 3/20

 

Hello,

 

There was a lot of activity going on at the Teen Center this evening in relation to the news about teen services moving to a new location. I can elaborate on anything of the following points, but here are the main details you should be aware of.

 

1.	An adult relative of one of our regular teen center participants came to the building with them today and left an e-mail address at the front desk while loudly proclaiming to the teens in the area that they were a lawyer and “here to save the teen center” and that if teens were interested they should e-mail this person to sign a petition that they were starting. They also mentioned they had been successful in the past at saving a venue in Seattle. The individual then left the building but the teen participant remained. The e-mail they left was sashajgleen@gmail.com <mailto:sashajgleen@gmail.com> . 
2.	The related individual then proceeded to contact the teen that they are related to by phone and ask questions, through the teen, to the staff about the rules and specifics of what is and is not allowed on City property. I was present for this and relayed to the teen (via what Erica passed on to me) that their relative cannot solicit a service like that during public hours of operation and if they had any questions or concerns about the teen center or city policies they could go to redmond.gov/teenservices and if they had specific questions to use the QAlert form.
3.	Despite me taking the e-mail from the front desk, several teens were still able to obtain the e-mail address from the related teen.
4.	Teens were observed making signage with verbiage like “we need” and “save the teen center”.
5.	In one instance I walked past a discussion and heard the phrase “well we have a layer now”.

 

I just wanted to make all of this known. Please let me know if I can elaborate on anything else.

 

 

Tory Watson (she/her/hers)

Program Coordinator, City of Redmond



  425-556-2374

  twatson@redmond.gov <mailto:twatson@redmond.gov> 

www.redmond.gov/ParksRecreation <http://www.redmond.gov/ParksRecreation>  

MS:OFHPK • 16510 NE 79th Street • PO Box 97010 • Redmond, WA 98073-9710

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