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Relative: Installment_No._4_Email_Feb_16-28__292_/RE_ Redmond OFH_ Clarification on Redmond_gov and Let's Connect sites (1).msg
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From: Aileen Dinh <adinh@stephersonassociates.com>
To: Christina Wilner <cwilner@redmond.gov>; Brittany Pratt	<bpratt@redmond.gov>
Subject: RE: Redmond OFH: Clarification on Redmond.gov and Let's Connect sites
Date: 2025-02-28 12:12:47-10:00

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Hi Christina,

 

Thanks for your input. We’ve incorporated this into our planning and can discuss further next Monday. 

 

Have a great weekend!

 

Best,

Aileen

 

 

Aileen Dinh (she/they)

Associate

Stepherson & Associates Communications

c. 425.476.7441

 

From: Christina Wilner <cwilner@redmond.gov> 
Sent: Thursday, February 27, 2025 12:24 PM
To: Aileen Dinh <adinh@stephersonassociates.com>; Brittany Pratt <bpratt@redmond.gov>
Cc: Zach Houvener <zhouvener@redmond.gov>; Darcy Edmunds <DEdmunds@stephersonassociates.com>; Hannah Rudin <hrudin@stephersonassociates.com>
Subject: RE: Redmond OFH: Clarification on Redmond.gov and Let's Connect sites

 

Hi Aileen, 

 

I’m okay with this approach. We will want to still keep the redmond.gov/TeenServices page is mind throughout the process though, plus post engagement and post decision making so that that page continues to be updated too with relevant info. For things like a FAQ that are informational they should be on redmond.gov since some may not want to engage in the work, but just want info/background to understand the project. To that end, the reason we recommend the redmond.gov presence is because that’s where most of community searches for things, rather than going straight to LetsConnectRedmond.com. 

 

As for webpage design, once we have final content, we ask for two weeks lead time, but can generally get it done quicker if needed. Our designer has already created a draft webpage and Brittany has the link for that, so content can be added when it’s ready. 

 

For the Let’s Connect page, that’s also pretty easy to create – it’s the graphics that take a bit longer, and then building the questionnaire out that takes some time since logic will be included, and we want to ensure some lead time for review. We have the Let’s Connect page planned in our workflow to be ready by March 28, with the understanding that S&A will get us content the week of March 10. 

 

Please let me know if you need any more info. 

 

Thanks! 

 

Christina Wilner 

Communications and Marketing Project Administrator, City of Redmond 

  

  425-556-2457    cwilner@redmond.gov <mailto:cwilner@redmond.gov>     www.redmond.gov <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dredmond.gov%26u%3DaHR0cDovL3d3dy5yZWRtb25kLmdvdi8%3D%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3DR2xac1ptTE5Bckx0V0Z0OG5SdkNqYXZqUFdYejgvZ3dPcWJDZHZqcDh1QT0%3D%26h%3D65af78d7e5b24163935fa4745f198f0c%26s%3DAVNPUEhUT0NFTkNSWVBUSVax-RArQw6ekehXSTb6z7vVieKB1G9Hjp-8PCuIuy8Jlw&data=05%7C02%7Ccwilner%40redmond.gov%7C3da6bbe01c1748eec2f308dd58450b21%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638763775737238666%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=kAj68Wq%2BVANgWy4WSvizYYi%2BTp9jbJsqCDLCp0wPyzg%3D&reserved=0>  

MS:4NCC • 15670 NE 85th St • PO Box 97010 • Redmond, WA 98073-9710 

Notice of Public Disclosure: This e-mail account is public domain. Any correspondence from or to this e-mail account is a public record. Accordingly, this e-mail, in whole or in part, may be subject to disclosure pursuant to RCW 42.56, regardless of any claim of confidentiality or privilege asserted by an external party. 

 

 

From: Aileen Dinh <adinh@stephersonassociates.com <mailto:adinh@stephersonassociates.com> > 
Sent: Thursday, February 27, 2025 11:45 AM
To: Brittany Pratt <bpratt@redmond.gov <mailto:bpratt@redmond.gov> >; Christina Wilner <cwilner@redmond.gov <mailto:cwilner@redmond.gov> >
Cc: Zach Houvener <zhouvener@redmond.gov <mailto:zhouvener@redmond.gov> >; Darcy Edmunds <dedmunds@stephersonassociates.com <mailto:dedmunds@stephersonassociates.com> >; Hannah Rudin <hrudin@stephersonassociates.com <mailto:hrudin@stephersonassociates.com> >
Subject: Redmond OFH: Clarification on Redmond.gov and Let's Connect sites 

 

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Hi Brittany and Christina, 

 

Thank you for coordinating the utility bill insert’s translation and sending the content over the design. 

 

Regarding the Redmond.gov/TeenServices and Let’s Connect sites, it would be helpful if we could have some direction on the needs and differences of the two sites. What do you think about the following approach: 

 

*	Redmond.gov/TeenServices: 

	*	Present basic background content with a link to the Let’s Connect page to engage further. The intent of this page would be to present “evergreen” content outside of active engagement periods. 

*	Let’s Connect site (I’d like to suggest letsconnectredmond.com/TeenServices): 

	*	The same background content will be available, with the Questionnaire and more details on active engagement opportunities. 
	*	To reduce the barrier of people having to click through two sites (Redmond.gov -> Let’s Connect) to access the Questionnaire and engagement activities, what do you think about including the Let’s Connect URL on our notifications/communications instead of the Redmond.gov/TeenServices page? If we decide on this approach, we will need to change the URL on the utility bill insert. 

 

Let us know if this approach aligns with Redmond’s current practices. Also - what is the turnaround time for the Redmond Communications/Web team to build both the Redmond.gov and Let’s Connect sites, once they have the final content? 

 

Thank you, 

Aileen 

 

 



Aileen Dinh (she/they) 

Associate 

Stepherson & Associates Communications 

c. 425.476.7441
www.stephersonassociates.com <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus-west-2.protection.sophos.com%2F%3Fd%3Dstephersonassociates.com%26u%3DaHR0cDovL3N0ZXBoZXJzb25hc3NvY2lhdGVzLmNvbS8%3D%26p%3Dm%26i%3DNjcyYjkwZGZiNjE0YjAwYzNhNWM3ZTIw%26t%3Da3pjbWNSc29EY3NrbHNpSHdaajJQOHBKOUo4ZzJMUnRrNXUzMElaZHFZaz0%3D%26h%3D65af78d7e5b24163935fa4745f198f0c%26s%3DAVNPUEhUT0NFTkNSWVBUSVax-RArQw6ekehXSTb6z7vVieKB1G9Hjp-8PCuIuy8Jlw&data=05%7C02%7Ccwilner%40redmond.gov%7C3da6bbe01c1748eec2f308dd58450b21%7Ccb894d07355f495fb9c1a2a6d84a7468%7C0%7C0%7C638763775737257842%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=vIAR6W1fROJNugLKlwi0Cq2mx7BjzRF4VREGvlob584%3D&reserved=0>  

 

 



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