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City of Redmond
Memorandum15670 NE 85th Street
Redmond, WA
Date:  4/15/2025 File No.  AM No. 25-061
Meeting of:  City Council Type:  Consent Item
TO:Members of the City Council
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
Parks Loreen Hamilton 425-556-2336
DEPARTMENT STAFF:
Parks Zach Houvener Deputy Parks Director
TITLE :
Approval ofConsultant Services Agreement, with Stepherson and Associates Communications, inthe Amount of
$74,600, for Teen Services Engagement
OVERVIEW STATEMENT :
The City isplanning acomprehensive engagement process tobetter understand and support theneeds ofRedmond’s
current and future teens. This scope will focus ongathering input from teens, families, and community members to
identify what teens need, how tobest serve their interests, and where services areneeded most. The City has been
working with Stepherson and Associates (S&A) since October 2024 onthis project, and this represents phase two ofthe
process.
☐  Additional Background Information/Description of Proposal Attached
REQUESTED ACTION :
☐  Receive Information ☐  Provide Direction ☒  Approve
REQUEST RATIONALE :
·Relevant Plans/Policies:
PARCC Plan, Communications and Community Involvement Plan
·Required:
Council approval is required for contracts exceeding $50,000.
·Council Request:
N/A
·Other Key Facts:
N/A
OUTCOMES :
S&A willbeproviding ongoing weekly coordination meetings, content forcommunity outreach, materials development,
City of Redmond Printed on 4/11/2025 Page 1 of 3
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Date:  4/15/2025 File No.  AM No. 25-061
Meeting of:  City Council Type:  Consent Item
S&A willbeproviding ongoing weekly coordination meetings, content forcommunity outreach, materials development,
community engagement (including tabling atcommunity events, briefings with community members, RYPAC co-creation
workshop, and community meeting), along with final reporting and analysis.
COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT :
·Timeline (previous or planned):
Phase 1:S&A conducted stakeholder interviews that included project core team, former teen center directors,
and RYPAC chair and co-chairs.
Phase 2: Comprehensive community outreach will be conducted including:
·Digital:
oContent creation/updates to www.redmond.gov/TeenServices
oQuestionnaire hosted on LetsConnectRedmond.gov/TeenServices
oSupporting materials development (News Releases, eNews, social media, etc.)
·In-Person:
oEight (8) tabling sessions at community events
§Two oftheevents will beLive Music nights. Tabling will beidentified with thegoal of
reaching target audiences with representation from across Redmond’s neighborhoods.
oFour (4) briefings
oOne (1) RYPAC workshop
oOne (1) community meeting for teen services
·Reporting:
oReporting will include feedback heard for both teen services and facilities.
·Outreach Methods and Results:
Both digital, and in-person outreach methods.
·Feedback Summary:
Summary will be available at the end of Phase 2 in Summer 2025
BUDGET IMPACT :
Total Cost:
$74,600
Approved in current biennial budget: ☒  Yes ☐  No ☐  N/A
Budget Offer Number:
0000311
Budget Priority :
Vibrant and Connected
Other budget impacts or additional costs: ☐  Yes ☒  No ☐  N/A
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Date:  4/15/2025 File No.  AM No. 25-061
Meeting of:  City Council Type:  Consent Item
If yes, explain :
N/A
Funding source(s):
General Fund
Budget/Funding Constraints:
One-time service enhancement approved in the 2025-2026 budget
☐  Additional budget details attached
COUNCIL REVIEW :
Previous Contact(s)
Date Meeting Requested Action
4/8/2025 Committee of the Whole - Finance, Administration, and
CommunicationsReceive Information
Proposed Upcoming Contact(s)
Date Meeting Requested Action
N/A None proposed at this time N/A
Time Constraints:
Phase 1 of the contract has been exhausted; approval needed on Phase 2 before May 2025
ANTICIPATED RESULT IF NOT APPROVED :
Delays in engagement/outreach for teen services project.
ATTACHMENTS :
Attachment A_Contract Phase 2_Teen Services Engagement_Revised
Attachment B_Consulting Services Agreement Stepherson and Associates Phase 2
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